The AI reads the conversation and pulls out the scattered order details — items, quantities, variants, address, delivery schedule — then tidies them into structured order data. The address can auto-fill from a previous order, so no more leaked or mis-recorded orders when chats pile up.
Powered by Claude (Anthropic)
When orders arrive all at once, a chat or two gets missed and the order simply disappears. Spicelab AI captures every order detail straight from the conversation, so nothing slips through even when chats stack up.
Copying order details from chat into a note or spreadsheet while serving another buyer makes mistakes easy — wrong variant, wrong quantity, wrong address. The AI tidies orders into consistent structured data, reducing mis-recorded orders.
Returning customers have to retype their full address each time, and staff have to copy it by hand. The AI can auto-fill the address from a previous order and confirm it with the customer, so ordering moves faster.
“Hi, ordering again — 2 ayam geprek level 3 and 2 iced teas. Just ship to the same address as last time, can you make it for 12pm today?”
Got it! Let me tidy up your order: Ayam Geprek x2 (level 3), Iced Tea x2. I'll ship to your previous address — Jl. Melati No. 12, Bintaro. Delivery today at 12:00. Is everything correct? If it all looks good, I'll process it right away 😊
Spicelab auto-replies to your Automatic Order Capture customers 24/7 on WhatsApp & Instagram in your brand voice, helps create content, and follows up leads — powered by Claude (Anthropic).
From Rp 390K/month (Lite). Pro and Suite tiers cover larger needs. See the pricing page for full details.
Yes. Spicelab is calibrated to the Automatic Order Capture context — from common questions to bookings and follow-ups — and trained on your own business information.
Under 10 minutes, no credit card, cancel anytime. Comes with a 7-day free trial.
7-day free trial · Setup < 10 min · No credit card · Cancel anytime.
