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Everything Spicelab can do for your customer service.
One AI, many jobs. From 24/7 chat replies to following up past customers — pick the one that hurts most in your business and see how Spicelab handles it.
24/7 WhatsApp Replies
Spicelab AI replies to customer WhatsApp chats 24/7 in your brand voice — product info, pricing, stock, opening hours. No chat left waiting after hours. From Rp 390k/month.
Learn moreCapture & Qualify Leads
Spicelab AI captures every prospect who chats — name, needs, budget, urgency — then qualifies them automatically into follow-up-ready lead data. No lead slips through.
Learn moreAutomated FAQ
Spicelab AI auto-answers repetitive customer questions — opening hours, location, pricing, how to order, warranty, shipping, stock — straight from your business knowledge base. Accurate, consistent, 24/7. From Rp 390k/month.
Learn moreReply to Instagram DMs
Spicelab AI replies to Instagram DMs, story replies, and comment-to-DM automatically 24/7 in your brand voice — product info, pricing, order guidance. Social leads stop piling up. From Rp 390k/month.
Learn moreAutomatic Order Capture
Spicelab AI captures order details from WhatsApp conversations — items, quantities, variants, address, delivery schedule — and tidies them into structured order data. Fewer leaked or mis-recorded orders. From Rp 390k/month.
Learn moreHandover to Staff
Spicelab AI knows when to stop and hand the conversation to a human — sensitive complaints, price negotiation, complex cases. Handover with full context, staff continue without asking again. From Rp 390k/month.
Learn moreFollow-up & Retention
Spicelab AI follows up with ghosting prospects and keeps existing customers coming back — remembers preferences, sends repeat-order reminders, relevant promos. Retaining customers is far cheaper than acquiring new ones. From Rp 390k/month.
Learn moreMulti-Outlet Customer Service
One Spicelab AI handles customer service across all your branches/outlets — per-outlet info (location, hours, stock, promos), routes questions to the right outlet, keeps your brand consistent. From Rp 390k/month.
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