Handle WhatsApp bookings 24/7 with a warm brand voice, send automated reminders to reduce no-shows, and upsell add-on services — all aligned with your brand and treatment menu.
Powered by Claude (Anthropic)
Customers ask about availability, treatment prices, session length, and allergy checks — all day long. Front-desk staff burn out answering the same questions. AI handles 90% of FAQ-style inquiries with an empathetic, on-brand tone.
Bookings get confirmed but clients don't show up. You lose the slot and your staff idles. AI sends automated WhatsApp reminders 1 day before and 2 hours before the appointment. No-show rates drop by 50–70%.
A client coming in for a haircut could easily add a hair mask, color, or treatment — but staff forget to offer, or feel awkward selling. AI suggests relevant add-ons before the appointment in a soft, consultative tone.
“Hi, I'd like to book a hair coloring appointment on Saturday afternoon — around 1:00 PM if there's availability. My hair was bleached about 6 months ago; is it safe to color again?”
Hi there! Saturday at 1:00 PM is available — I'll hold that slot for 30 minutes for you. On the technical side: hair that was bleached 6 months ago has usually recovered enough for a fresh color, but our senior stylist will do a quick condition check at the start of your visit (free, 5 minutes). If everything looks good, we'll go straight into the color. If it needs a little more time, we'll recommend a hydration treatment first (Rp 250k, 45 min) — which is also available this Saturday. One more thing: we have a bundle promo running — color + treatment for Rp 850k, saving you Rp 200k off the regular price, valid through Sunday. Would you like to book the color only, or go with the bundle?
“No-show rate dropped from 18% to 6% in two months. Booking DMs that used to require two front-desk staff are now mostly automated. The team can focus on actually serving the clients who walk in.”
Spicelab auto-replies to your Salon & Wellness customers 24/7 on WhatsApp & Instagram in your brand voice, helps create content, and follows up leads — powered by Claude (Anthropic).
From Rp 390K/month (Lite). Pro and Suite tiers cover larger needs. See the pricing page for full details.
Yes. Spicelab is calibrated to the Salon & Wellness context — from common questions to bookings and follow-ups — and trained on your own business information.
Under 10 minutes, no credit card, cancel anytime. Comes with a 7-day free trial.
7-day free trial · Setup < 10 min · No credit card · Cancel anytime.
