Chats are scattered across apps and easy to miss
WhatsApp and Instagram are unified into one Spicelab inbox. You don't need to open multiple apps, and no chat slips through on either channel.
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Connect WhatsApp & Instagram, and the AI replies where the message came from.
Connect your business WhatsApp and Instagram to Spicelab. Every chat is answered by the AI where the customer wrote it, and all conversations land in one inbox — no more app-hopping.
Powered by Claude (Anthropic)
2 channels
WhatsApp & Instagram
1 inbox
Every chat in one place
In place
AI replies on the source channel
Claude
Powered by Anthropic
What Spicelab solves for you.
Confused about WhatsApp Business API vs regular WhatsApp
Personal/Business app WhatsApp suits small volumes handled manually. The WhatsApp Business API suits stable automated replies and teams. Spicelab guides which one fits you as you connect.
Setting up an integration feels technical and scary
The connection is guided step by step from inside the dashboard. Once linked, the AI starts replying on the channels you enable — no complex configuration.
How AI replies to your customers — in your brand voice .
“I want customers who DM on Instagram and chat on WhatsApp to get replied to automatically. How does that work — is it complicated?”
It's not complicated. You just connect those two channels from the Spicelab dashboard: for Instagram, link your business account; for WhatsApp, we first choose whether to use the WhatsApp Business API (for stable automated replies) or a regular number. Once connected, the AI replies in the original channel and all chats appear in a single inbox. Which channel would you like me to start you with?
Daily operations, automated.
- Connect your business WhatsApp so incoming chats get auto-replied by AI
- Connect your Instagram business account to auto-reply to DMs
- Unify WhatsApp & Instagram conversations in a single inbox
- Choose between the WhatsApp Business API or a regular number as needed
- The AI answers in the customer's original channel, no app switching
- Guided, step-by-step connection setup from inside the dashboard
Spicelab for Integrations — common questions
What can Spicelab do for a Integrations business?
Spicelab auto-replies to your Integrations customers 24/7 on WhatsApp & Instagram in your brand voice, helps create content, and follows up leads — powered by Claude (Anthropic).
How much does Spicelab cost for Integrations?
From Rp 390K/month (Lite). Pro and Suite tiers cover larger needs. See the pricing page for full details.
Can the AI be tailored to my Integrations business?
Yes. Spicelab is calibrated to the Integrations context — from common questions to bookings and follow-ups — and trained on your own business information.
How long does setup take?
Under 10 minutes, no credit card, cancel anytime. Comes with a 7-day free trial.
Ready to activate AI for your channel integrations ?
7-day free trial · Setup < 10 min · No credit card · Cancel anytime.
