Late-night and rush-hour chats go cold — customers leave for a competitor
A buyer messages at 11pm or while you're busy serving — reply tomorrow and they've already bought elsewhere. Spicelab AI replies instantly the moment a chat lands, any time.
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Reply to WhatsApp customers 24/7 — without watching your phone.
Every chat gets answered the moment it arrives: product info, pricing, stock, hours, location, how to order. The AI is calibrated to your business and replies in your brand voice — never a rigid template.
Powered by Claude (Anthropic)
24/7
Always replying, no days off
< 2 min
Average response time
EN & ID
Bilingual auto-replies
0
Chats left waiting after hours
What Spicelab solves for you.
The same repetitive questions eat your whole day
"Still available?", "How much?", "Do you do COD?", "What time do you open?" — asked dozens of times. The AI handles every repeat question so you focus on what truly needs a human.
Every agent answers differently — your brand feels inconsistent
The AI answers consistently from the product info, pricing, and tone you set — so every customer gets an equally accurate reply, whenever they reach out.
How AI replies to your customers — in your brand voice .
“Hi, is the matcha variant still in stock? Can you ship to Tangerang today? And what's the total for 2?”
Hi there! The matcha variant is still in stock 😊 We can ship to Tangerang today if you order before 3pm. It's Rp 65k each, so 2 comes to Rp 130k + around Rp 15k flat in-city shipping. Want me to set up the order now so today's delivery slot is secured?
Daily operations, automated.
- Answer product info, pricing, stock and availability in real time
- Share opening hours, location, how to order, payment and shipping
- Auto-reply in two languages (EN ↔ ID) for out-of-town buyers/tourists
- Qualify prospective buyers and guide them into the order flow
- Hand off to a human agent smoothly when special handling is needed
- Consistent 24/7 — including nights, weekends and public holidays
Spicelab for 24/7 WhatsApp Replies — common questions
What can Spicelab do for a 24/7 WhatsApp Replies business?
Spicelab auto-replies to your 24/7 WhatsApp Replies customers 24/7 on WhatsApp & Instagram in your brand voice, helps create content, and follows up leads — powered by Claude (Anthropic).
How much does Spicelab cost for 24/7 WhatsApp Replies?
From Rp 390K/month (Lite). Pro and Suite tiers cover larger needs. See the pricing page for full details.
Can the AI be tailored to my 24/7 WhatsApp Replies business?
Yes. Spicelab is calibrated to the 24/7 WhatsApp Replies context — from common questions to bookings and follow-ups — and trained on your own business information.
How long does setup take?
Under 10 minutes, no credit card, cancel anytime. Comes with a 7-day free trial.
Ready to activate AI for your 24/7 WhatsApp replies ?
7-day free trial · Setup < 10 min · No credit card · Cancel anytime.
