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SOLUTION · FOLLOW-UP & RETENTION

Follow up with prospects who went cold, keep loyal customers coming back.

Many prospects vanish after asking around, and old customers simply forget to reorder. Spicelab AI follows up gently — never spammy — while remembering each customer's preferences, so they feel remembered and return on their own.

Powered by Claude (Anthropic)

7-day free trial
Automatic
Follow-up for every cold prospect
Personal
Messages tuned to customer preferences
Well-timed
Repeat-order reminders by cycle
0
Leads stuck without follow-up
DAILY PAINS

What Spicelab solves for you.

Prospects disappear after asking the price and are never followed up

A prospect chats, asks around, then vanishes. You're too busy to follow up one by one, so they're forgotten. Spicelab AI follows up politely and in context — nudging without sounding pushy or spammy.

Loyal customers forget to reorder — and they're your cheapest asset

Winning a new customer costs far more than bringing an existing one back. The AI remembers their buying cycle and sends a well-timed repeat-order reminder — before they drift somewhere else.

Promos blasted to everyone push customers away

The same broadcast to every number feels like spam and gets you blocked. The AI sends promos relevant to each customer's preferences and history, so it feels personal — not a mass blast.

SAMPLE CONVERSATION

How AI replies to your customers — in your brand voice .

Oh right, I asked about the bundle of 5 the other day but never checked out — is the promo still on?

CUSTOMER · IG DM
SPICELAB AI · < 2 SEC · BRAND VOICE

Hi there! Great to have you back 😊 The bundle of 5 is still available, and the Rp 50k promo you asked about earlier is valid until tomorrow night. Since you last liked the original variant, I've set up a bundle of 5 in original — that's Rp 250k all in with the promo. Want me to lock your slot now so the promo doesn't expire?

WHAT SPICELAB HANDLES

Daily operations, automated.

  • 01Follow up with cold prospects using gentle, contextual messages
  • 02Remember each customer's preferences and history for replies that feel personal
  • 03Send well-timed repeat-order reminders matched to their buying cycle
  • 04Broadcast promos only to relevant customers, never a mass blast
  • 05Win back customers who haven't ordered in a while
  • 06Hand off to a human agent smoothly when a customer needs special handling

FAQ

Spicelab for Follow-up & Retention — common questions

What can Spicelab do for a Follow-up & Retention business?

Spicelab auto-replies to your Follow-up & Retention customers 24/7 on WhatsApp & Instagram in your brand voice, helps create content, and follows up leads — powered by Claude (Anthropic).

How much does Spicelab cost for Follow-up & Retention?

From Rp 390K/month (Lite). Pro and Suite tiers cover larger needs. See the pricing page for full details.

Can the AI be tailored to my Follow-up & Retention business?

Yes. Spicelab is calibrated to the Follow-up & Retention context — from common questions to bookings and follow-ups — and trained on your own business information.

How long does setup take?

Under 10 minutes, no credit card, cancel anytime. Comes with a 7-day free trial.

Ready to activate AI for your follow-up & retention ?

7-day free trial · Setup < 10 min · No credit card · Cancel anytime.

Get started