Worried the AI will answer beyond your business facts
The knowledge base anchors the AI's answers to the official information you fill in — products, pricing, FAQs and policies. Outside that, the AI chooses not to make things up.
Fill in products, pricing, FAQs and policies through a simple wizard. The AI answers only from the official information you provide — so it's far less likely to make things up. Seeded automatically at onboarding, and updatable anytime.
Powered by Claude (Anthropic)
The knowledge base anchors the AI's answers to the official information you fill in — products, pricing, FAQs and policies. Outside that, the AI chooses not to make things up.
The wizard walks you through the core info in a few short questions. At onboarding, some baseline knowledge is even seeded automatically as a starting point.
Update pricing, stock or policies anytime from the same panel. Once saved, the AI uses the latest version immediately — no re-setup needed.
“If my product isn't in the knowledge base yet, will the AI just answer randomly?”
No. The AI answers only from the official information you fill into the knowledge base — products, pricing, FAQs and policies. For questions outside that, it won't make things up; it'll say it doesn't have the data yet or hand off to you. So the first step is to fill in your main products and pricing. Want me to walk you through the wizard now?
Spicelab auto-replies to your Train Your AI customers 24/7 on WhatsApp & Instagram in your brand voice, helps create content, and follows up leads — powered by Claude (Anthropic).
From Rp 390K/month (Lite). Pro and Suite tiers cover larger needs. See the pricing page for full details.
Yes. Spicelab is calibrated to the Train Your AI context — from common questions to bookings and follow-ups — and trained on your own business information.
Under 10 minutes, no credit card, cancel anytime. Comes with a 7-day free trial.
7-day free trial · Setup < 10 min · No credit card · Cancel anytime.