Opening hours, location, pricing, how to order, warranty, shipping, stock availability — the AI pulls answers straight from your business knowledge base and replies consistently every time, so your admins never repeat themselves all day.
Powered by Claude (Anthropic)
"What time do you open?", "Where are you located?", "How long is the warranty?" — asked dozens of times a day. Spicelab AI answers every repeat question from your knowledge base, so your team focuses on what truly needs a human.
One agent says shipping is flat, another says it depends on weight. The AI always answers from one shared source, so every customer gets an equally accurate reply whenever they ask.
A buyer waiting overnight for an answer has already moved on elsewhere. The AI answers common questions instantly — including nights, weekends and public holidays.
“Hi, what time are you open until? And if I order online, is there a warranty and how much is shipping to Bekasi?”
Hi there! We're open daily 9am–9pm 😊 For online orders, every product comes with a 1-year official warranty. Shipping to Bekasi starts at Rp 12k (flat in-city) and usually arrives within 1–2 business days. Want me to walk you through how to order too?
Spicelab auto-replies to your Automated FAQ customers 24/7 on WhatsApp & Instagram in your brand voice, helps create content, and follows up leads — powered by Claude (Anthropic).
From Rp 390K/month (Lite). Pro and Suite tiers cover larger needs. See the pricing page for full details.
Yes. Spicelab is calibrated to the Automated FAQ context — from common questions to bookings and follow-ups — and trained on your own business information.
Under 10 minutes, no credit card, cancel anytime. Comes with a 7-day free trial.
7-day free trial · Setup < 10 min · No credit card · Cancel anytime.
